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TREK THE UNFORGETTABLE |
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HOW TO BOOK Contact us with any questions or to
discuss your requirements and availability, to receive a quote and to discuss
payment options. BOOKING TERMS AND CONDITIONS Price: the price will remain as confirmed at the time of booking. The price for standard treks is inclusive of 2 nights hotel accommodation, airport transfers, all meals including those on days of arrival and departure, camel hire and guides. Deposit: a deposit (amount as advised) for each person in your group is payable at the time of booking. Flights: these are the client’s responsibility. You must notify us of your arrival / departure times and your selected airport. Balance Due: can be paid on arrival by prior agreement. Otherwise, by any of the methods described above no later than one month before your start date. Hotel: you will stay in a small typical Tunisian hotel (2-star equivalent) which will provide a comfortable overnight stay and breakfast. Upgrades are available on request, the client will be responsible for the extra costs. There is an administration charge for this service. Insurance: as a condition of booking, all members of your party must be adequately insured. It is your responsibility to ensure your insurance cover is adequate for your needs and includes repatriation, hospital and medical fees. Safety: our guides are competent, with long experience of desert-trekking and are primarily responsible for all aspects of your care. It is your responsibility to follow the advice and instructions of your guide. We will not accept liability for loss, damage or injury arising from your failure to do so. If you change your booking: Changes to flight times / arrival or departure days: we will make every effort to adjust the itinerary to meet these. Please note: any additional nights accommodation incurred are at the client’s expense. Changes to your party members: if a member of your party is unable to travel their place can be transferred to another. Please notify us of these changes as soon as possible, forwarding the date of birth, nationality, insurance details and passport number of the new party member. They must agree to the booking conditions. There is no administration charge for this service. If you cancel your booking: no refunds will be made for cancellations made within one month of your start date. If we cancel your booking: this is unlikely and relates mainly to ‘Force Majeure’ or the non-payment of your holiday balance. ‘Force Majeure’ are unforeseeable and unavoidable events such as natural disasters, war, civil unrest, adverse weather conditions and any similar events beyond our control. In such circumstances your payments will be refunded but we cannot accept liability or pay compensation. Contract: Payment of your deposit confirms that you and all members of your party agree to be bound by the booking conditions. Please take the time to read them. The booking confirmation represents a binding contract between us which is governed by Tunisian law. Complaints: in the unlikely event of any complaint, discuss the problem with your trek guide. If not resolved to your satisfaction by the end of your holiday, please inform us in writing within 30 days and we will attempt to resolve it. |
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[Home] [About Us] [Basics] [Routes] [Equipment] [Food] [Getting There] [Booking] [Contact Us] |
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Copyright ©2006-2008 Spirit of the Sahara. All rights reserved. Created October 2006 |
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